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Architecture

Architecture Overview

An architecture designed for autonomy, performance, and scalability

Gigantier's architecture is built on principles of modularity, resilience, and open compatibility. Each component—from the media layer to the agent orchestrator—has been designed to operate in mission-critical environments, where latency, availability, and data control are essential.

Gigantier is not just another API: it's a sovereign infrastructure for running real-time conversational AI, hosted in Europe or within your own infrastructure.

Fundamental design principles

Modular architecture

Each layer (Media, AI Layer, Control, Observability) can operate independently or integrated, adapting to your needs and internal policies.

Dynamic scalability

Compute and media nodes are geographically distributed, balancing load and ensuring continuous availability even under high demand.

Data residency and sovereignty

Clients choose where each layer runs: European cloud, private cloud, or on-premises installation. No data leaves the selected jurisdiction.

Open interoperability

REST and WebSocket APIs allow easy integration with your existing systems, proprietary or third-party LLMs, and internal tools. SDKs available in Node, Python, and Go facilitate development and integration in any stack.

Isolation and operational control

The Control Plane can function centrally or dedicated, maintaining total independence between client environments or corporate divisions.

Main components

1

Media Nodes distributed across Europe

Handle real-time voice, video, and data processing, optimizing latency and ensuring regional redundancy.

2

AI Layer

Coordinates communication between agents, language models, tools, and knowledge sources, with support for multiple LLMs and frameworks.

3

Control Plane

Supervises and orchestrates agents, sessions, and resources. Includes authentication, metrics, licensing, and environment administration.

4

APIs and SDKs

Programmatic and extensible access to connect Gigantier with your applications, workflows, and data pipelines.

5

Native Observability and Analytics

Integrated module to inspect flows, requests, and performance, with full traceability of each agent's decisions.

Designed to integrate with your ecosystem

Gigantier connects to your existing tools: SIP trunks, LLMs, CRMs, ERPs, or messaging systems. You can use your own credentials (BYOC) or the platform's native integrations, maintaining your technical and economic independence.

Flexible telephony, geographic residency control, transparent migration, and complete observability are part of the core, not add-ons.

Gigantier combines infrastructure engineering and conversational design in a unique platform: a sovereign execution layer for real-time AI, designed for organizations that require power, compliance, and autonomy.

Ready to learn about the architecture in detail?

Request a detailed architecture for your environment or talk to a solutions engineer.